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Access your exhibitor zone portal with your unique Exhibitor ID & Password. The Exhibitor ID and password will be sent to you by the Organiser.

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Important Information

Show Timings

Exhibition Build Days:

Thursday – 4 November 2021 Commencing 0001hrs with 24HRS access Access for Space Only Contractors and Exhibitors
Friday – 5 November 2021 From 17:00HRS Access for all Shell Scheme Exhibitors
Saturday – 6 November 2021 Till 19:00HRS All Exhibitors – All exhibits and displays to be completed. All Standfitting materials and equipment to be removed from halls. All packing materials to be stored on stand or removed from halls.

Exhibition Show Days:

Day & Date Exhibitor Access Visitor Access
Sunday - 7 November 2021 08:00 – 18:30 10:00 – 18:00
Monday - 8 November 2021 08:00 – 18:30 10:00 – 18:00
Tuesday - 9 November 2021 08:00 – 17:30 10:00 – 17:00

Exhibition Breakdown Days:

Tuesday – 9 November 2021 17:30HRS onwards Once the Halls are cleared of all visitors, dismantling can begin.
Wednesday – 10 November 2021 16:00HRS ALL Halls to be cleared of all stand materials, packing cases, waste and pallet trucks must be removed from the halls.

SPACE ONLY CONTRACTOR INFORMATION

All venue related requirements can be ordered online via Eventplus . All stand designs must be submitted and approved by the Operations team prior to fabrication.

Please observe the deadlines for ordering the services!


Stand Height Regulations

The maximum height for Space Only stands is as follows:

HALLS MAXIMUM HEIGHT DOUBLE DECKER ALLOWANCE
Za’abeel Hall 3 6 meters
In the Link between Za’abeel Hall 3 & Hall 1 3 meters No Double Decker Structures
Za’abeel Concourse 4 meters No Double Decker Structures

All stand designs will have to be approved by the DWTC Health and Safety team before commencement of build by the respective contractors.


FOOD SAMPLING GUIDELINES
  • Food tasting and sampling may be conducted but exhibitors and visitors must strictly comply with safety policies implemented.
  • No food may be consumed in any walkway or aisle as face masks must be worn at all times.
  • Health & Safety Marshals will strictly enforce this policy and visitors are to be aware that a penalty fine of AED 3,000 will be applied for non-compliance.
  • Food sampling and tasting can be conducted only in designated areas.
  • Face masks may be removed for this purpose but reapplied as soon as practicable.
  • Social distancing of 2m per person should be strictly followed. Maximum capacity is therefore to be calculated on 4m² per person.
  • Live cooking is allowed however food must be served on an individual disposable platter, preferably consumed whilst seated and may not be removed from the sampling area.
  • If food is prepared at the stand, there should be provision to wash hands, to clean and disinfect equipment and food contact surfaces.
  • Where a visitor wishes to take a sample from the exhibition, say for laboratory testing or external review, the food sample must be individually packed. Note that perishable items may not be removed from the exhibition under any circumstance according to the food safety guidelines already well established.
  • Sampling areas must be cleaned and sanitized before the next guest is seated.
  • Please ensure visitors do not walk aisles, eating and not wearing face mask. Both visitors and the sample provider will be held responsible for non-compliance.
  • Only touchless water dispensers are permitted. Sealed bottled water will also be allowed on stands –these are available for purchase from EventPlus.
  • Advisory signage on recommended practices for social distancing and good tasting must be placed in stands that offer food sampling.
  • Frequent hand washing, especially after any interactions with surfaces that could be contaminated.
  • Disposable hand gloves must be used while handling open foods directly and replaced appropriately.

The above practices are in addition to current Dubai Municipality guidelines for food sampling. Further information listed in the Online Exhibitor Manual.


Exhibitor Badges

Exhibitors and their personnel who need to access the exhibition halls during the event must register for an EXHIBITOR BADGE. New COVID-19 guidelines dictate a 4sqm requirement per person, therefore the number of badges available corresponds directly with space booked, as follows:

Stand size ÷ 4 = Number of badges.
Example: 12sqm ÷ 4 = 3 Badges (issued to the exhibitor)

Badges can be ordered via the exhibitor manual. Login details to the exhibitor manual will be shared once the contract has been signed and returned.


Contractor Badges
Individual & Group Contractor Badges

Contractor badges can be collected from the Main Contractor Badge Collection Point (Map available upon request) in exchange of a valid proof of identity (UAE labour card / UAE national ID card / UAE driving license/government organization ID card). This proof of identity will be kept at the cashier’s cabin at the EO Land Main Contractor Badge Collection Point until the contractor badge is returned. A group application can also be applied for a contracting company prior to build up.

Contractor badge cost: AED 20.00 per day (from 00:01 to 24:00).
Lost badge: AED 100.00 (payable at the cashier’s cabin at the Za’abeel service yard)

Temporary Contractor Badges - International Contractor Badges (non-UAE based)

All contractor staff must report to either the cashier’s cabin at the EO Land Main Contractor Badge Collection Point or at Al Wasl reception to avail of a temporary contractor badge in exchange of a passport copy. The badge will be valid for a maximum of 15 days. AED 200.00 will be charged per badge; this AED 200.00 represents an entrance fee of AED100.00 and a refundable deposit of AED100.00. The refundable deposit can be claimed upon returning the badge within 15 days from the date of payment.

Special Contractor Badges – Valid For the Open Period of the Show

Special Contractor Badges are available to Contractors by paying AED 150 per badge and can be ordered on site. However, these badges will be issued at the discretion of the Organiser and are only for the purpose of essential services to be carried out on the stands. Access will be permitted for one hour prior to the show open & one hour after the show has closed.


SHOW CONTACTS

Organised by:

+9714 332 1000

PRIME@dwtc.com


Official Contractors

Venue Services – AV, Internet, Power, Rigging, Catering, Cleaning, Water & Waste & Signage

800 DWTC (3982)


support@eventplus.ae

Florist
Blooms

+971 4 394 6094 / 3321255


blooms@emirates.net.ae

Official Show Contractor
DXB Live

+971 4 389 3901


Dxblivecc@dwtc.com

On-site Handling , Shipping and Transportation
Al Naboodah Logistics LLC

+971 4 4559099 Ext: 204


rezaul.ahmed@alnaboodah.com

Refrigeration & Catering Equipment
Lowe Refrigeration

+4428 9260 4619


info@lowerental.com


HEALTH & SAFETY MEASURES

As we get ready to welcome you back with minimum impact on your event experience, the following Event Safety Measures have been put in place for an assured and secure visit. For your own safety, compliance is legally required in all areas; a team of our dedicated and trained ‘Venue Safe’ champions will be happy to assist you across the venue.